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5. Step 2: Specifications
5.1 Process
This specification stage involves studying and taking into account the functional requirements (expectations) and constraints of users of the information system and/or software.
This study identifies and defines the needs of these future users.
SCROLL TO TOP5.2 Deliverables
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Step 2: Specifications
Stage 3: design
Bibliography
Software tools
Audit Diagnostic Evaluation System (ADES). This tool manages several standard or customized normative reference grids. It enables audit/evaluation findings to be entered into a database, and improvement actions to be recorded. It then reports on the audit/assessment findings recorded in the database. Comparisons between two audits/assessments enable improvements to be assessed. A slideshow presenting the functionalities...
Websites
French Standards Association (AFNOR) http://www.afnor.fr
International Organization for Standardization (ISO) http://www.iso.ch
International Electronics Commission (IEC) http://www.iec.ch
...Standards and norms
International standards on quality management and quality assurance
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2005
- Quality management systems – Requirements - ISO 9001 - 2008
- Quality management systems – Performance improvement guidelines - ISO 9004 - 2009
- Environmental management systems – Specifications and operating instructions - ISO 14001 - 2004 ...
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