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9. Step 6: Installation/distribution
9.1 Process
When the number of sites to be installed is large, it's important not to neglect the installation and distribution of a software product. The quality assurance of these activities must then be exercised in time and space. The impact of managing 5, 10, 100 or more sites is not the same.
In addition, installation and distribution activities not only concern the initial implementation of the software system, but also need to be fully taken over and supported in the maintenance process (see step 7).
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Step 6: Installation/distribution
Step 7: Maintenance
Bibliography
Software tools
Audit Diagnostic Evaluation System (ADES). This tool manages several standard or customized normative reference grids. It enables audit/evaluation findings to be entered into a database, and improvement actions to be recorded. It then reports on the audit/assessment findings recorded in the database. Comparisons between two audits/assessments enable improvements to be assessed. A slideshow presenting the functionalities...
Websites
French Standards Association (AFNOR) http://www.afnor.fr
International Organization for Standardization (ISO) http://www.iso.ch
International Electronics Commission (IEC) http://www.iec.ch
...Standards and norms
International standards on quality management and quality assurance
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2005
- Quality management systems – Requirements - ISO 9001 - 2008
- Quality management systems – Performance improvement guidelines - ISO 9004 - 2009
- Environmental management systems – Specifications and operating instructions - ISO 14001 - 2004 ...
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