12. Configuration management
The configuration management process includes a number of activities that enable you to know, at any time, all the information concerning an information system installed on a site. For example:
application programs and their versions ;
installed hardware (including peripherals and cards) ;
the design and development tools used ;
test software used ;
operating and basic software with version ;
interfaces ;
associated software ;
technical documentation ;
documentation and user guides ;
the latest corrections...
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Configuration management
Bibliography
Software tools
Audit Diagnostic Evaluation System (ADES). This tool manages several standard or customized normative reference grids. It enables audit/evaluation findings to be entered into a database, and improvement actions to be recorded. It then reports on the audit/assessment findings recorded in the database. Comparisons between two audits/assessments enable improvements to be assessed. A slideshow presenting the functionalities...
Websites
French Standards Association (AFNOR) http://www.afnor.fr
International Organization for Standardization (ISO) http://www.iso.ch
International Electronics Commission (IEC) http://www.iec.ch
...Standards and norms
International standards on quality management and quality assurance
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2005
- Quality management systems – Requirements - ISO 9001 - 2008
- Quality management systems – Performance improvement guidelines - ISO 9004 - 2009
- Environmental management systems – Specifications and operating instructions - ISO 14001 - 2004 ...
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