11. Document management
Document management is the ability to design, write, distribute and withdraw from circulation, if necessary, documents that are suitable for their intended use. This control must cover all stages of software engineering: specifications, design, development, installation and operation. Not forgetting all documents relating to the management system (quality, safety).
In addition :
all organizational documents, such as procedures, contracts, schedules, development plans, configuration plans, data sheets, etc. ;
all operating documents (installation and user guides).
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Document management
Bibliography
Software tools
Audit Diagnostic Evaluation System (ADES). This tool manages several standard or customized normative reference grids. It enables audit/evaluation findings to be entered into a database, and improvement actions to be recorded. It then reports on the audit/assessment findings recorded in the database. Comparisons between two audits/assessments enable improvements to be assessed. A slideshow presenting the functionalities...
Websites
French Standards Association (AFNOR) http://www.afnor.fr
International Organization for Standardization (ISO) http://www.iso.ch
International Electronics Commission (IEC) http://www.iec.ch
...Standards and norms
International standards on quality management and quality assurance
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2005
- Quality management systems – Requirements - ISO 9001 - 2008
- Quality management systems – Performance improvement guidelines - ISO 9004 - 2009
- Environmental management systems – Specifications and operating instructions - ISO 14001 - 2004 ...
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