Article | REF: H4028 V2

Normative standards - IT engineering processes

Author: Claude PINET

Publication date: March 10, 2012

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1. Quality, a requirement for information technologies

IT is the field of activity that concerns the processing of information by electronic equipment (computers). Information processing is based on two elements:

  • hardware, electronic components, boards and peripherals;

  • software: a set of system or application instructions for automatic data acquisition, storage, transformation, transmission and retrieval.

Software is a rather unusual industrial product. It is materialized by code instructions in the form of data implanted on a physical medium.

Like any industrial product, it must meet the needs formulated by customers/users who express their requirements. A product concept is born in the minds of engineers, who first imagine and then design its functionalities....

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Quality, a requirement for information technologies