Quizzed article | REF: G9300 V1

Transformation of Organizations through Organizational Resilience

Author: Gilles TENEAU

Publication date: January 10, 2018, Review date: September 2, 2020 | Lire en français

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    7. Glossary

    Shock

    Rupture within the organization, creating chaos and a loss of meaning for individuals.

    Crisis

    Collective situation characterized by contradictions and ruptures that make individuals and groups hesitant about what to do.

    Crisis life cycle

    Duration covering the phases of gestation, amplification, manifestation and regulation.

    Defensive

    Protective strategy to maintain the business.

    Emotions

    All the positive or negative sensations that produce specific behaviors in relation to a situation.

    Empathy

    A form of sympathy that expresses itself in relationships with others in situations of suffering.

    ...

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