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2. Support processes
2.1 Documentation process
It may seem unnecessary to point out the importance of project documentation, if only to perpetuate know-how. Unfortunately, at present, the idea of making the software, and then seeing if there's time left for documentation, is still widespread.
The most simplistic theory would have you start a document only when you have all the necessary upstream documents, fixed and complete. This vision rarely corresponds to economic reality. A more realistic approach is to work in the same spirit, but by major project functionalities.
the specification document is awaiting clarification from the customer on particular points of one of the project's subsystems. If other subsystems...
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Support processes
Organizational processes
Standards and guidelines
ISO International Organization for Standardization
IEC International Electrotechnical Commission
NF French standard (AFNOR Association française de normalisation)
- Information Technology – Concepts and introductory guide – Software process evaluation – Part 1. - ISO/CEI XP TR 15504-1:1998 -
- Reference information technologies for processes...
Models
Capability Maturity Model for Software (CMM)
Software Process Improvement and Capability DEtermination (SPICE) (ISO)
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