3. Evaluation audits
3.1 Planning organization
First of all, in accordance with the defined scope, we had to identify the various company departments concerned by the assessment, and draw up a list of employees to be interviewed. At the same time, all existing documents, procedures, templates, etc. were collected with a view to carrying out a systematic document review. Then, a first version of the schedule was drawn up, taking into account everyone's availability. The schedule covered :
documentary review ;
interviews with each of the actors;
on-site inspections ;
time to summarize the information gathered;
presentation of...
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Evaluation audits
Work summary
Bibliography
Works
- PINET (C.) - La qualité du logiciel. - Afnor (1997).
- PINET (C.) - Processus d'ingénierie du logiciel. - Pearson Education (2002).
In Engineering Techniques
Standards
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2000
- Quality management systems – Requirements - ISO 9001 - 2000
- Information Technology – Software lifecycle processes - ISO/CEI 12207 - 1995
- Information Technology – Software process evaluation – Part 1: concepts and introductory guide - ISO/CEI TR 15504-1 - 1998
- Information Technology – Assessment procedures – Part 2: Performing...
Organizations
Organisation internationale de normalisation (ISO) http://www.iso.org
Commission électrotechnique internationale (CEI) http://www.iec.org
Association française de normalisation (Afnor) http://www.afnor.fr
...
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