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5. Building a change program
All the improvements identified during the assessment activities are divided into three process families: development, validation and maintenance. A change management program is defined and implemented, including the designation of players, the allocation of actions to be implemented and the planning of expected results. This program focuses on :
better formalization of tasks relating to the processes concerned, with better-defined deliverables ;
the introduction of rigorous checkpoints in the form of reviews at the end of each stage of the life cycle;
operational implementation of process control with quality records ensuring traceability of operations carried out;
relevant indicators delivering appropriate measurements ;
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Building a change program
Conclusion
Bibliography
Works
- PINET (C.) - La qualité du logiciel. - Afnor (1997).
- PINET (C.) - Processus d'ingénierie du logiciel. - Pearson Education (2002).
In Engineering Techniques
Standards
- Quality management systems – Basic principles and vocabulary - ISO 9000 - 2000
- Quality management systems – Requirements - ISO 9001 - 2000
- Information Technology – Software lifecycle processes - ISO/CEI 12207 - 1995
- Information Technology – Software process evaluation – Part 1: concepts and introductory guide - ISO/CEI TR 15504-1 - 1998
- Information Technology – Assessment procedures – Part 2: Performing...
Organizations
Organisation internationale de normalisation (ISO) http://www.iso.org
Commission électrotechnique internationale (CEI) http://www.iec.org
Association française de normalisation (Afnor) http://www.afnor.fr
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