Overview
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ABSTRACT
The implementation of systems management audits (quality, helath and occupational safety, environmenet, information systems safety) is governed by a series of process and sequences which must be successively mastered. Usually, a system management audit is an integral part of a set of audits contained in an audit program. Further to the starting point of this audit, the audit team that has been previously designated shall prepare the study of the audit, conduct it properly and finally conclude it, in a logical way that has to be respected. Each one of these three differentv steps is divided into several sequence, some of them being optional depending on the type and the nature of the job to be done. These different steps will lead the team to set audit statements, that must necessarily rely on irrefutzble evidences (said as « tangible »). The used by the audit team, those statements will help to build their own judgement ont the management system and hand the audit conclusions over to the partner or the auditees.
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Michel JONQUIÈRES: Vice President - IAS (International Institute of Social Auditing), Paris, France
INTRODUCTION
The audit is undeniably one of the high points in the life of any management system.
Whether carried out internally (a "simple" or "first party" audit), at a supplier's site (a "second party" audit) or by an independent third party with a view to certification (a "third party" audit), the audit of a management system involves following a virtually immutable procedure that must be respected.
Bringing together an audit team (audit manager and auditors) and one (or more) auditee(s), a management system audit is a formidable tool for progress on behalf of the auditee. It reveals the strengths of the management system (which need to be reinforced) and highlights the weaknesses and shortcomings of the management system (which obviously need to be remedied in order to perpetuate the management system in place).
The logical flow of a management system audit is based on three distinct sequences:
pre-audit ;
the audit itself;
post-audit.
Each of these sequences contains essential phases which enable the audit to be carried out properly, thus enabling a judgement to be made on the "state of health" of the management system.
Carrying out a management system audit requires the skills of an audit team, generally comprising an audit manager and auditors. The skills and personal qualities of each member of the audit team feed into the output of any management system audit.
But auditing a management system is not an exact science: the audit team only takes "samples", and its passage is not a 100% guarantee of the quality of the management system in place.
Auditees and members of the audit team must therefore demonstrate both rigor and curiosity.
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KEYWORDS
audit | management system
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International standards
- Quality management system for organizations in the automotive. - IATF 16949 - 2016
- Quality management systems – Basic principles and vocabulary. - ISO 9000 - 2015
- Quality management systems – Requirements - ISO 9001 - 2015
- Environmental management systems – Requirements and guidelines for use. - ISO 14001 - 2015
- Conformity assessment – Requirements...
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