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6. A few words about listeners and auditees
6.1 Auditors
You can't improvise being an auditor!
Specific skills are required, based on demonstration:
personal qualities ;
the ability to apply knowledge and skills.
The standard NF EN ISO 19011 :2018 lists, in paragraph 7.2.2, the personal behaviors that an auditor should adopt, namely :
" – integrity, i.e. fairness, commitment to truth, sincerity, honesty and discretion;
" – open-minded, i.e. willing to consider different ideas or points of view ;
" – diplomacy, i.e. tact and skill in dealing...
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A few words about listeners and auditees
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Bibliography
Standards and norms
International standards
- Quality management system for organizations in the automotive. - IATF 16949 - 2016
- Quality management systems – Basic principles and vocabulary. - ISO 9000 - 2015
- Quality management systems – Requirements - ISO 9001 - 2015
- Environmental management systems – Requirements and guidelines for use. - ISO 14001 - 2015
- Conformity assessment – Requirements...
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