Article | REF: SL1620 V1

Quality approach and certification of a public research laboratory

Authors: Estelle DONADEI FACCHIN, Mariette NIVARD, Isabelle PAINTRAND

Publication date: June 10, 2019, Review date: April 21, 2023

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8. Glossary

Tutelles; Research organization

Research organizations (CNRS, INSERM, INRA, etc.)

SWOT; SWOT

SWOT matrix [Strengths, Weaknesses, Opportunities, Threats]. Matrix for identifying strengths, weaknesses and threats.

PESTEL; PESTEL

PESTEL analysis (political, economic, sociological, technological, ecological, legal) is a model for identifying the influence (positive or negative) that macro-environmental factors can have on an organization.

FMEA; FMEA

Failure modes, effects and criticality analysis (FMECA) is a tool for operational safety and quality management.

Indicator

An indicator is a specific, observable and measurable quantity used to demonstrate change or progress....

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