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7. Conclusion
Based on real-life examples, the implementation of a quality approach in a public research laboratory, up to and including certification, according to the NF EN ISO 9001:2015 This article describes how to set up a suitable, high-performance operation.
Developments in the NF EN ISO 9001:2015 should enable more public research laboratories to opt for certification.
In fact, the notion of "relevant interested parties" is better suited to the world of public research than the notion of "customers", which is more suited to the industrial world.
It is to be hoped, moreover, that the reduction in the documentation required for a QMS will do away with the negative image it has...
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Conclusion
Glossary
Bibliography
Bibliography
Websites
AFNOR https://www.afnor.org/
French National Research Agency (ANR) http://www.agence-nationale-recherche.fr
French Accreditation Committee (COFRAC) https://www.cofrac.fr/
...Standards and norms
- Quality management systems – Requirements - NF EN ISO 9001 - 2015
- Conformity assessment – Requirements for bodies providing audit and certification of management systems – Part 2: Competence requirements for auditing and certification of environmental management systems - NF EN ISO/IEC 17021-2 - 2018
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