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  5. A new concept: the coherent pairing of ISO 9001 and ISO 9004 standards

Article | REF: BM5005 V1

ISO 9000 standards, version 2000 - A new state of mind

Author: Stéphane MATHIEU

Publication date: July 10, 2003

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2. A new concept: the coherent pairing of ISO 9001 and ISO 9004 standards

Consistency between ISO 9001 and ISO 9004, version 2000, is achieved:

  • through their structure: they adopt an identical structure based on a process model 3 , making it easy for the user to identify their synergy, similarity and difference;

  • through their complementary use: they are two complementary management tools, meeting the needs...

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A new concept: the coherent pairing of ISO 9001 and ISO 9004 standards
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