Article | REF: AG1578 V1

Organizational analysis: real-life case studies

Authors: Yves DIEN, Michel LLORY

Publication date: April 10, 2011

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4. Comprehensive organizational diagnostics

4.1 BP's safety culture

The CSB's initial findings, together with the occurrence of other incidents at the site during its investigation, prompted it to ask the BP Group for a specific audit of the safety culture, both within the Group's five refineries in the USA and at Group level. An 11-member independent commission was formed, headed by J. Baker, former US Secretary of State.

  • To carry out its analysis, the Baker Commission :

    • visited the five American refineries and interviewed staff at all levels of the hierarchy;

    • held public meetings in all the communities where the refineries are located;

    • interviewed BP's top managers;...

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