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6. Methods and tools for continuous improvement
6.1 Problem-solving methods, tools and techniques (MOTP)
There are numerous methods, techniques and tools for identifying and analyzing the causes of non-conformance, and then responding to and solving the problem identified.
To find out more about them and how to use them, we invite readers to consult the following specialist articles and .
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Methods and tools for continuous improvement
Conclusion
Standardization
French Standards Agency (AFNOR)
- Systèmes de management de la qualité : Principes essentiels et vocabulaire. - NF EN ISO 9000 - 12-2000
- Systèmes de management de la qualité : exigences. - NF EN ISO 9001 - 12-2000
- Systèmes de management de la qualité : lignes directrices pour l'amélioration des...
Suppliers – Websites
(non-exhaustive list)
ISO 9000 consulting center http://www.isoconseil.com
Qualipart http://www.qualipart.com
Syre consulting
Organizations
EFQM http://www.efqm.org
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