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Article | REF: S7437 V1

Steering assistance: food processing application

Authors: Corinne CURT, Joseph HOSSENLOPP, Nathalie PERROT, Gilles TRYSTRAM

Publication date: September 10, 2005

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1. Gathering and formalizing human knowledge

1.1 Method

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1.1.1 Course

Gathering know-how involves transferring knowledge from an "observed practitioner", in this case the expert in charge of running the ovens, to an "observer", the person in charge of gathering it.

The method for collecting and formalizing the expert's know-how in terms of product measurements and process actions comprises four main phases, as shown in figure

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