1. Home
  2. IT
  3. Digital documents and content management
  4. Information flow management: workflow

  5. Applications

Article | REF: H3518 V1

Information flow management: workflow

Author: Michel PONTACQ

Publication date: August 10, 2000

You do not have access to this resource.
Click here to request your free trial access!

Already subscribed? Log in!

Français

5. Applications

Workflow has many uses. All company activities are a priori concerned. These range from trans-actional production processes to administrative procedures, collaboration and document production processes. With the Internet, it's now the way we do business that is affected. New ranges of services induced by e-commerce [H 3 568] on a global scale are being deployed, and with them, a range of innovative middle-office services is developing.

The world of commerce has traditionally been organized around the "front-end customer/back-end store" model. In this simple model, the front end (store, agency) manages customer relations, while the back end organizes production and supply. One aims to increase revenues by attracting and retaining customers, the other to minimize costs by managing...

You do not have access to this resource.

Exclusive to subscribers. 97% yet to be discovered!

You do not have access to this resource.
Click here to request your free trial access!

Already subscribed? Log in!

The Ultimate Scientific and Technical Reference

A Comprehensive Knowledge Base, with over 1,200 authors and 100 scientific advisors
+ More than 10,000 articles and 1,000 how-to sheets, over 800 new or updated articles every year
From design to prototyping, right through to industrialization, the reference for securing the development of your industrial projects

This article is included in

Digital documents and content management

This offer includes:

Knowledge Base

Updated and enriched with articles validated by our scientific committees

Services

A set of exclusive tools to complement the resources

Practical Path

Operational and didactic, to guarantee the acquisition of transversal skills

Doc & Quiz

Interactive articles with quizzes, for constructive reading

Subscribe now!

Ongoing reading
Applications
Outline