Article | REF: IN250 V1

Use of a virtual agent to welcome visitors to a tourist office

Authors: Delphine POTDEVIN, Nicolas SABOURET, Céline CLAVEL

Publication date: August 10, 2022

You do not have access to this resource.
Click here to request your free trial access!

Already subscribed? Log in!


Français

2. Technical description of the innovation

The INTIMACY project aims to develop an animated conversational agent to support and advise visitors to the Nevers tourist office. This experimental device supports the tourist office teams and enables them to :

  • on the one hand, to answer questions with low added value and/or which require only limited expertise on tourism in the city (for example, the location of the nearest public toilets);

  • and to provide digital support for visitors during peak periods and/or when the tourist office is closed.

The system was deployed in the form of a digital interface featuring a virtual tourist advisor presented on an interactive terminal, available to visitors in the reception area of the Nevers tourist office.

Several technological building blocks were required...

You do not have access to this resource.

Exclusive to subscribers. 97% yet to be discovered!

You do not have access to this resource.
Click here to request your free trial access!

Already subscribed? Log in!


The Ultimate Scientific and Technical Reference

A Comprehensive Knowledge Base, with over 1,200 authors and 100 scientific advisors
+ More than 10,000 articles and 1,000 how-to sheets, over 800 new or updated articles every year
From design to prototyping, right through to industrialization, the reference for securing the development of your industrial projects

This article is included in

Software technologies and System architectures

This offer includes:

Knowledge Base

Updated and enriched with articles validated by our scientific committees

Services

A set of exclusive tools to complement the resources

Practical Path

Operational and didactic, to guarantee the acquisition of transversal skills

Doc & Quiz

Interactive articles with quizzes, for constructive reading

Subscribe now!

Ongoing reading
Technical description of the innovation