4. Ethical aspects

Developing digital interfaces where animated humanoid virtual agents are endowed with both "business" and "social" skills raises important ethical questions to consider.

First of all, it is important to consider the impact of these devices on work activities. Indeed, Gamkrelidze et al report on the various issues raised by the use of digital interfaces, and more specifically artificial intelligence, in the context of work situations: fear of substitution, changes in work organization and transformation of professions, AI-human collaboration, and the explicability of...