6. Lessons learned from different use cases
This section details the contribution of a business continuity plan in a series of cases involving major crises. Although anonymized, these situations or examples of systems transcribe, in very different crisis contexts, some of the situations experienced in organizations, the difficulties encountered and the formalization elements useful in these cases.
6.1 The case of an accounting shared services center
Company A, a shared services center with 100 employees, acts as a subcontractor for a number of companies for their accounting activities (e.g. day-to-day accounting, cash management). The client companies have outsourced their accounting to this shared services center for reasons of competence and cost, as well as to facilitate the management of their activities,...
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Lessons learned from different use cases
Conclusion – The importance of a culture of risk and uncertainty
Bibliography
Bibliography
Standards
- Safety and resilience – Business continuity management systems – Requirements - ISO 22301:2019 - 2019
Regulations
Order of November 3, 2014 on banking regulations imposing the implementation of an emergency and business continuity plan.
Solvency 2 Directive of November 25, 2009 – Article 44 on insurance regulations requiring the implementation of a business continuity plan.
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