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ABSTRACT
Open innovation is a way for all employees to present their ideas for new concepts, products or services or to suggest the improvement of existing processes.This article reports feedback from the GDF Suez DolceVita innovation initiative MIX'ID. Supported by a network of approximately 80 people and a web site for 3000 potential innovators, communication and listening to grassroots are essential to making this process of continuous improvement work successfully, while at the same time adapting to the market and to competitors.
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Marie THEVENIN: Head of Innovation, Consumer Market Division, GDF SUEZ DolceVita, Paris, France
INTRODUCTION
Field(s): participative innovation, management and quality management systems
Company(ies) concerned: GDF SUEZ
Sector(s) : Energy
Key words: participative innovation, management, feedback
Contact: [email protected]
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MIX'ID: in-house participative innovation at GDF SUEZ DolceVita
Background and objectives
