Article | REF: AG1530 V1

The emotional intelligence in the service of the management

Author: Lisa BELLINGHAUSEN

Publication date: April 10, 2014

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2. Emotional intelligence

The emotional dimension of intelligence has been present since the earliest studies of intelligence. As early as 1905, Binet wrote that "there is a fundamental organ in intelligence, the one whose defect or alteration is most important for practical life, and that is judgment, in other words common sense, practicality, initiative, the ability to adapt". Later, Wechsler clarifies that there is a non-analytical dimension to intelligence. He cites affective, personal and social factors as indispensable in predicting a person's ability to succeed in life.

One hundred years on, studies on emotional intelligence are multiplying and booming. Some speak of...

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