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2. Fragile decisions
Faced with emergency and complex situations, you need to rise above them and accept the fragility of your decisions, in order to steer your organization in the best possible direction. Managers are not computer systems. They act in their environment according to their own limited rationality. Indeed, their cognitive performance is limited by their physiological and psychological capacities.
The differences between human beings and rational calculation tools are both their strengths and weaknesses. Experience shows every decision-maker ready to question the fragility of their actions and choices. Herbert Simon's research sheds light on...
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Fragile decisions
Management adaptation – Seven golden rules
Bibliography
Websites
• Emergency and complex situations, crisis avoidance http://www.atrisc.com
It includes Le commantreprise ou les outils de commandement au service de l'entreprise, by FRERSON (C.)
• About emotions http://lsbusiness.blogspot.com
...Standards and norms
- Risk management – Principles and guidelines - ISO 31000 - 2009
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