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1. Quality management methods and tools
1.1 QFD Quality Function Deployment
please refer to
Objective
QFD is a project management method that enables :
-
translate customer expectations into internal company specifications at each stage of integrated product and process design:
research and development,
design, manufacturing methods,
sales and distribution ;
...
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Quality management methods and tools
References
In Engineering Techniques
Software
ANADO® – Multivariate data analysis software, ADEQUAFORM, F-31120 Portet-sur-Garonne.
PLANEX® – Mixing plan software, ADEQUAFORM, F-31120 Portet-sur-Garonne.
LUMIERE® – Multivariate data analysis software, SER, F95000 Ermont Eaubonne.
MICROSOFT EXCEL® – Spreadsheet, graphics and statistics tools.
MICROSOFT PROJECT® – Project...
Standardization
International Organization for standardization ISO
- Management de la qualité et éléments du système qualité, 1994. - ISO 9004-1 -
- Management de la qualité et assurance de la qualité, Vocabulaire, 1994. - ISO 8402 -
- Systèmes qualité. Modèle pour l'assurance de la qualité en conception/développement, production, installation et prestations associées, 1994. - ISO 9001 -
- Lignes directrices pour...
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The Ultimate Scientific and Technical Reference