2. Systemic analysis of complex processes
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Benefits and development
The "Taylorian" approach to the "scientific" organization of work has long flattered our Cartesian minds, but changes in the economic context have forced us to take the customer into account once again, taking into account the growing complexity of the industrial environment.
The "vertical" organization of companies favors isolated optimization of activities, rather than meeting customer expectations. The process of listening to customers leads to a visible, cross-functional chaining of activities.
This cross-functional approach also has the merit of highlighting inter-activity dysfunctions, which are the main causes of wasted time and costs for the company.
The evolution of demand towards more diversified products, faster time-to-market, shorter...
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Systemic analysis of complex processes
Bibliography
Websites
• ASLOG http://www.aslog.org/fr/ACTI_commission.php
• TRIZ: the http://www.trizfrance.org/document.php?pagendx=75/ matrix concept for members
Standards and norms
- AFNOR Système de Management de la Qualité - AFAQ ISO 9001 -
- AFNOR Cahier des charges fonctionnel - NF X50-151 -
- AFNOR AMDEC - NF EN 60812 -
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