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Article | REF: AG5255 V1

Global process reengineering - Graphic analysis tools

Author: Daniel LECOEUVRE

Publication date: April 10, 2013

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3. A strategic approach to process-driven progress

Each company has its own specific strategy, depending on its field of activity, market, competition, internal situation, maturity, shareholders and ambitions. However, the overriding priority, common to all companies, is obviously to meet market expectations and customer satisfaction (CRM: Customer Relationship Management ).

Company development
Figure 3  -  Company development
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