Article | REF: TR120 V1

Traceability management for manufacturing production - State of the art, solutions and prospects

Author: François-Xavier Beorchia

Publication date: November 10, 2009

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1. Production traceability: challenges and applications

1.1 Challenges of production traceability, differences with logistics traceability

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1.1.1 When the quality crisis hits...

To understand what this article is about, we need to look at the problem from the point of view of the marketing or customer service department of an industrial manufacturer.

One day, a customer, then another, then dozens of them, file a complaint with the service department or distributors, reporting a malfunction, whether major or minor, in the appliance they have purchased....

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