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Quizzed article | REF: H9574 V1

Intelligent predictive maintenance and industry 5.0: AI, conversational agents and metaverses

Author: Gilles ZWINGELSTEIN

Publication date: February 10, 2025

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4. Conversational agents

Industry 5.0 is characterized by man-machine communication, where the human being plays a predominant role in decision-making. In this context, predictive maintenance aims to estimate the state of health of equipment, as well as its remaining lifespan. Thanks to artificial intelligence (AI), personnel have new decision-making tools at their disposal, such as conversational agents .

4.1 Defining and classifying conversational agents

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