Article | REF: IN250 V1

Use of a virtual agent to welcome visitors to a tourist office

Authors: Delphine POTDEVIN, Nicolas SABOURET, Céline CLAVEL

Publication date: August 10, 2022

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6. Glossary

Agent conversationnel animé; embodied conversational agent

Computer software with automatic natural language processing capabilities, enabling it to interact with users by responding appropriately to their questions. These systems also have an animated body, usually humanoid in shape, which enables them to adopt behaviors resembling those of human beings.

Chatbot; chatbot

Common name for a non-embodied virtual agent, usually in the form of a text dialog box.

CNN; Convolutional Neural Network

A type of machine learning algorithm from the "neural network" family, developed in the 2000s for image processing and now widely used in most AI applications due to its performance.

LSTM; Long-Short Term Memory

A type of machine...

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