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2. The process of transforming a work situation
To understand the problem it was facing and find appropriate solutions, the company embarked on a project management process structured around the following stages.
2.1 Setting up a working group
It involved management, the occupational physician, the operators concerned and representatives of the CHSCT (Comité d'Hygiène, Sécurité et Conditions de Travail - Health, Safety and Working Conditions Committee). Its role was to carry out a number of investigations with a view to drawing up a set of specifications for transforming the problematic situation. These specifications were drawn up taking into account the characteristics of the potters' work activities.
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The process of transforming a work situation
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