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2. Basic knowledge
2.1 Key concepts in ergonomics
2.1.1 Human diversity and variability
Design approaches are rarely based on a prior analysis of future users. The image of the "average man" often serves as an implicit reference. In reality, however, diversity and variability are the rule:
diversity of physical characteristics: anthropometric characteristics (body segment sizes), but also around 10% left-handed, 8% of the male population with color vision difficulties, almost 50% of the...
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http://www.usabilitynet.org/home.htm A European Union project providing a wealth of resources for user-centered design.
http://www.anact.fr ANACT (National Agency for the Improvement of Working Conditions)
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