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3. Analysis methods
3.1 Business analysis
The central method in ergonomics is activity analysis. It is based on observing the behavior of users or operators in real-life situations, and interviewing them to elucidate the motives behind their actions. Activity analysis aims to understand the determinants of activity:
objectives pursued by the user or operator ;
characteristics of raw materials and tools used ;
user- or operator-specific characteristics (e.g. size, lateralization);
other characteristics of the situation (workshop, office, domestic, public place) ;
incidents, etc.
The aim of...
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Analysis methods
Design methods
Bibliography
Article references
Websites
http://www.usabilitynet.org/home.htm A European Union project providing a wealth of resources for user-centered design.
http://www.anact.fr ANACT (National Agency for the Improvement of Working Conditions)
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