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1. Principles and issues
1.1 Quality management and its concept
please refer to .
First, let's define design.
The ISO 9000 definition is as follows:
Design: "the set of processes that transforms requirements into the specified characteristics or specification of a product, process or system"....
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The Ultimate Scientific and Technical Reference
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Principles and issues
Bibliography
Standards and norms
Basic or system standards
- Quality management system – Basic principles and vocabulary - NF EN ISO 9000 - 10-05
- Lignes directrices pour l'audit des systèmes de management de la qualité et de management environnemental - NF EN ISO 19011 - 2011
- Quality management system – Requirements - NF EN ISO 9001 - 2008
- Managing an organization's sustainable performance – Quality management approach...
Directory
AFNOR: Association française de normalisation http://www.afnor.org
ISO: The International Organization for Standardization http://www.iso.org
NF: French standard http://www.afnor.org
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The Ultimate Scientific and Technical Reference