7. Glossary – Definitions
Clustering
Method of grouping items with common characteristics into clusters.
Correlation; Correlation
A correlation is the link between variables. In recommender systems, items may be correlated by intrinsic characteristics or by user evaluations. Users may be correlated with each other for social reasons, or by the similar evaluations they have produced of sets of items.
CRM Customer Relationship Management
A set of techniques and tools for collecting and processing data relating to the market segment's customers or prospects, in order to improve service and build customer loyalty.
Journal ; Log
In an information system, activities linked to a process are automatically recorded sequentially in a log file....
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Glossary – Definitions
Bibliography
Software tools
The R Project for Statistical Computing. Under GPL license, available for Microsoft, Apple, Unix and Linux platforms at URL http://www.r-project.org/ (page consulted August 3, 2015).
BiostatGV property of Institut Pierre Louis d'Épidémiologie et de Santé Publique UMR S 1136, affiliated with INSERM and Université...
Websites
EdgeRank explained on new technology blogTechCrunch by Jason Kincaid http://techcrunch.com/2010/04/22/facebook-edgerank/ (page accessed August 3, 2015).
Events
F8: Facebook's annual conference for developers in 2010 http://cdn.livestream.com/events/f8/ (page consulted on August 3, 2015).
Journées d'études interdisciplinaires sur les systèmes de recommandation pour les chercheurs et professionnels de l'informatique, de la communication et des médias en 2012 et 2015...
Standards and norms
- Online consumer reviews – Principles and requirements for collecting, moderating and reporting online consumer reviews http://www.boutique.afnor.org/norme/nf-z74-501/avis-en-ligne-de-consommateurs-principes-et-exigences-portant-sur-les-processus-de-collecte-moderation-et-restitution-des-avi/article/808897/fa178349 (page consulted on August 3, 2015). - NF Z74-501 AFNOR - 2013
- Online consumer reviews – Principles...
Regulations
Ordinance no. 2011-1012 of August 24, 2011 on the com
munications électroniques http://legifrance.gouv.fr/eli/ordonnance/2011/8/24/2011-1012/jo/texte (page consulted August 3, 2015).
Justice
Yelp complaint against issuers of fake reviews http://www.yelpblog.com/files/2015-02-13-filed-revleap-complaint.pdf (page consulted on August 3, 2015).
Directory
CRM management company
AntVoice, 28 rue du sentier, 75002 Paris
01 83 64 51 08 [email protected]
France http://www.antvoice.com
Literary recommendation company
Babélio, 38 rue de Malte, 75011 Paris
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