5. Glossary

Antivirus (Antivirus)

Software to detect computer viruses and remove or disable them.

C.P.L (Power Line Communication)

Technology enabling the transmission of computer networks over a building's power supply.

C.R.M (Customer Relationship Management)

Customer relationship management application.

Cloud (Internet-hosted services)

Data is distributed to servers all over the world, hence the name "cloud".

CIO (Chief Information Officer)

Also known as IT Manager.

E.D.M. (Electronic Document Management)

Optimized management for dematerialized documents.

I.a.a.S (Infrastructure as a Service)