Article | REF: TE7606 V1

Automation of service delivery procedures: a systemic approach, beyond configuration scripts

Authors: Mohamed BOUCADAIR, Christian JACQUENET

Publication date: November 10, 2017, Review date: August 24, 2021

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2. Involvement of a CPE in the automated production process of a connectivity service

2.1 Guarantee continuity of WAN connectivity services

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2.1.1 Technical problems

One of the common features of operators' offerings for the fixed residential market is the systematic presence of a residential gateway, called a CPE, installed on the customer's premises. This equipment is the element through which all traffic characteristic of the services subscribed to by the customer transits.

Despite their increasingly widespread presence in the home, residential gateways remain unfamiliar,...

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Involvement of a CPE in the automated production process of a connectivity service