![](/assets/images/picto-drapeau-france-3a76576a5d60a512053b4612ab58dae5.png)
5. ISMS update and improvement" phase
-
Improvement (clause 10.1)
Improvement records are included in Corrective Action Forms (CAFs). However, it is much better to include such records in an application that is already used by the organization's Help Desk, because corrective actions are nothing more than to-do lists with clearly defined responsibilities, tasks and deadlines. The terms "preventive action" and "corrective action" have disappeared in the 2013 version. These actions still exist, even if they are not defined. Preventive actions: eliminate the causes of a non-conformity, whether or not it has already occurred. Corrective actions: limit the effects of non-conformities.
-
Guiding principles for improvement
The value
Customer requirements are fulfilled by the service...
Exclusive to subscribers. 97% yet to be discovered!
You do not have access to this resource.
Click here to request your free trial access!
Already subscribed? Log in!
![](/assets/images/logo-eti-286623ed91fa802ce039246e516e5852.png)
The Ultimate Scientific and Technical Reference
This article is included in
Safety and risk management
This offer includes:
Knowledge Base
Updated and enriched with articles validated by our scientific committees
Services
A set of exclusive tools to complement the resources
Practical Path
Operational and didactic, to guarantee the acquisition of transversal skills
Doc & Quiz
Interactive articles with quizzes, for constructive reading
ISMS update and improvement" phase
Bibliography
Websites
Site dedicated to ISO 27001 :
Website dedicated to IT Governance:
http://www.itgovernance.eu/c-17-iso27001
Site dedicated to ISO 27001 certification (LSTI) :
Standards and norms
- Lignes directrices pour l'audit des systèmes de management de la qualité et/ou de management environnemental. - ISO/IEC 19011 - 2012
- Quality management systems – Requirements - ISO 9001 - 2015
- Environmental management systems – Requirements and guidelines for use. - ISO 14001 - 2015
- Conformity assessment – Requirements for bodies providing audit and certification of management systems – Part 1:...
Directory
Organizations – Federations – Associations (non-exhaustive list)
ISO :
AFNOR :
CLUb de la Sécurité de l'Information Français (CLUSIF) :...
Exclusive to subscribers. 97% yet to be discovered!
You do not have access to this resource.
Click here to request your free trial access!
Already subscribed? Log in!
![](/assets/images/logo-eti-286623ed91fa802ce039246e516e5852.png)
The Ultimate Scientific and Technical Reference