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5. Improvement process
The results obtained by calculating and analyzing indicators are used to improve the maintenance process, and more specifically its various constituent sub-processes. In fact, indicators are only useful if their analysis leads to action when deviations are observed in relation to set objectives or established reference values. Different situations can be distinguished:
deviations are detected on process monitoring indicators; the improvement actions to be taken are then a priori "targeted" on the processes in question and easily identifiable;
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the values of asset-related indicators (reliability, availability, maintenance costs, etc.) are far from the expected values; this leads to the consideration of different options:
identify the faulty processes that explain the poor performance,...
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Improvement process
Appendix: maintenance indicators
Bibliography
Websites
EFNMS (European Federation of National Maintenance Societies) – Global Maintenance and Reliability Indicators http://www.efnms.org
SMRP (Society for Maintenance and Reliability Professionals) – Best practice metrics http://www.smrp.org
Standards and norms
- Indicateurs de performance clefs pour la maintenance - EN 15341 - 06-07
- Terminologie de la maintenance - EN 13306 - 10-10
- Processus Maintenance et indicateurs associés - AFNOR X60-027 - 2013
- Indicateurs de maintenance - AFNOR X60-020 Archive -
- Selection and formation of indicators for maintenance - VDI 2893 - 05-06
- Petroleum, petrochemical and natural gas industries – Production...
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