Article | REF: G5135 V3

Systems management audits : implementation

Author: Michel JONQUIÈRES

Publication date: October 10, 2020, Review date: September 4, 2020

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7. Conclusion

Auditing a management system requires a constant balance of communication between the members of the audit team and those being audited. This balance is not easy to achieve, as a management system audit is neither an inquisition nor a simple courtesy visit.

It is very difficult to ensure the effectiveness of a management system audit; moreover, the criteria used by the auditees to measure effectiveness will not necessarily be the same as those used by the members of the audit team.

However, it's a good idea for the manager being audited and the head of the audit team to be able to carry out a satisfaction survey at the end of the audit: this will probably be very useful for future audits!

Above all, it is a formidable tool for improving the management system; above all, it is not a source of collective and/or individual...

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