Article | REF: AG1750 V1

Quality management system (QMS): implementation

Author: Edmond LE COZ

Publication date: January 10, 2003

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3. QMS implementation process

The implementation of a quality management system needs to be managed in the same way as a technical project. The person responsible for implementing the QMS should be familiar with project management techniques.

3.1 Initial conditions

The launch of a QMS project is subject to the fulfillment of three initial conditions:

  • management commitment ;

  • staff motivation ;

  • the right environment.

  • Management commitment

    Management's written commitment is one of the driving forces behind the ISO 9001 standard [11]...

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