4. IS challenges

4.1 Meeting new requirements

The changing economic, competitive and legal environment in which companies now operate requires them to constantly seek both operational responsiveness and decision-making proactivity in a context of continuous change. Information systems can therefore provide the essential tools for boosting performance. Jean-Louis Tomas explains that "companies increasingly expect IT systems to provide a competitive advantage. This advantage will come from systems that provide the company with useful, up-to-date,...